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Premium Support

We realize that not all technical issues are simple, or can be covered during the first weeks after your purchase. We've had broad experience using MEDICAlistings data in many office software environments, and can offer speedy technical assistance when you're ready to begin segmenting, targeting and preparing your lists for marketing, research and clinical trials applications. Free technical support is email-based, and limited to assisting you with your download, and accessing the list data in our files. Alternative support plans are available for telephone support and more advanced issues. If you need specialized assistance with your use of a list, such as mail merge, sorting or grouping records in Excel, or integrating our data with your house list, please purchase one of our Premium Support options.


Product Image Item Name- Price
Premium Support - One Incident

Premium Support - One Incident

This Premium Support option offers one (1) telephone support incident coverage from a MEDICAlistings technical support engineer. Purchase this advanced Premium Support option if your team is integrating MEDICAlistings data with a house list, or if you need help using our...
$40.00

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Premium Support - 5 Incidents

Premium Support - 5 Incidents

This Premium Support option offers five (5) telephone support incident coverage from a MEDICAlistings technical support engineer. Purchase this advanced Premium Support option if your team is integrating MEDICAlistings data with a house list, or if you need help using our...
$175.00

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